Honest Joe’s Automotive
Effective Date: 12/24/2025
Honest Joe’s Automotive (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and protect your information when you interact with our website, forms, phone systems, or messaging services.
Information We Collect
We may collect the following information when you contact us or use our services:
• Name
• Phone number
• Email address
• Vehicle details (year, make, model)
• Service location
• Messages, calls, and SMS communications
• Appointment and service-related information
How We Use Your Information
Information collected is used only to:
• Schedule and manage appointments
• Provide mobile automotive diagnostic and repair services
• Communicate via phone calls and SMS, including appointment confirmations, reminders, service updates, estimates, and follow-ups
• Respond to inquiries and customer support requests
• Maintain accurate service and business records
SMS and Phone Communication
By (1) providing your phone number and (2) providing consent through the appropriate form, you consent to receive calls and text messages from Honest Joe’s Automotive related to:
• Appointment confirmations
• Appointment reminders
• Service updates
• Estimates and follow-ups
Message frequency varies based on your interaction.
Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP.
For help, reply HELP or contact us directly.
Consent to receive text messages is not a condition of purchase.
Mobile Information and Data Use
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service or systems required to deliver phone calls and text messages, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any parties, excluding aggregators and providers of the text message services.
Information Handling
We do not sell personal information. Customer information is used solely for operating and supporting Honest Joe’s Automotive and providing requested services.
If disclosure is required to comply with legal obligations, it will be limited to what is legally necessary.
Data Security
We take reasonable administrative and technical measures to protect information collected. While no method of transmission over the internet or phone networks is completely secure, safeguards are in place to reduce unauthorized access.
Your Rights
You may request to:
• Access your information
• Correct inaccurate information
• Opt out of communications
To make a request, contact us directly.
Contact Information
Honest Joe’s Automotive
Phone: 801-917-9962
Email: [email protected]